Job Overview:

Are you a people-person with a passion for learning? Join our team as a dynamic Receptionist & Customer Service Representative in a small office environment in Nashville, Tennessee. Take on new challenges daily and help with various aspects of our operations.

Job Details:

As a Receptionist & Customer Service Representative, you will handle reception duties such as greeting visitors and answering phones, as well as customer service duties including handling inquiries and processing orders.

Responsibilities:

• Greet visitors and answer phones professionally.
• Assist with data entry, invoicing, and office tasks.
• Handle customer inquiries via phone, email, and online platforms.
• Process orders, manage returns, and handle shipping claims.
• Update reports, logs, and track inventory.
• Provide accurate shipping quotes and ensure timely order fulfillment.
• Coordinate with shipping services and maintain customer communication.

Requirements:

• At least 2 years of Customer Service or Receptionist experience.
• Proficiency in MS Office Suite, especially Excel.
• Strong phone etiquette and communication skills.
• Experience with office management systems and equipment.
• Ability to prioritize tasks, manage time effectively, and work under deadlines.
• Attention to detail, reliability, and a proactive attitude.

Benefits:

• Supportive team environment.
• Growth opportunities and variety in tasks.
• Collaborative work atmosphere.

Other Details:

This role as a Receptionist & Customer Service Representative offers the chance to learn and grow in a Nashville, Tennessee location. Apply today for this exciting opportunity!

Encouraging all qualified candidates to submit their applications and be part of our dynamic team. Join us today!