Job Overview:

The Welcome Host Ambassador/Solutions Bar Advisor plays a crucial role in creating a friendly and professional environment for all visitors, clients, and staff. This position is stationed at the Solutions Bar and serves as the initial point of contact for individuals in need of technology assistance.

Job Details:

The Solutions Bar Advisor provides support at the service desk and during meetings, ensuring all visitors receive prompt assistance. With a strong knowledge of A/V technology, this role is key to delivering a seamless experience for everyone interacting with technology.

Responsibilities:

• Provide high-level customer support internally and externally
• Demonstrate intermediate expertise in A/V technology support
• Greet and welcome employees, clients, and visitors professionally
• Assist guests with technology needs promptly
• Offer on-site help and guidance during scheduled shifts
• Ensure all technology is properly set up and maintained in office spaces and meeting rooms
• Stock and replenish necessary supplies at the Solutions Bar

Requirements:

• Proficiency in A/V technology
• Excellent customer service skills
• Strong communication and interpersonal abilities
• Ability to multitask and prioritize effectively
• Detail-oriented and organized

Benefits:

• Opportunity for growth and advancement
• Collaborative work environment
• Competitive salary and benefits package

Other Details:

The Solutions Bar Advisor will also handle basic office equipment repairs, provide administrative support, and assist VIP guests with technology needs. This role requires strong teamwork, communication skills, and a proactive approach to customer service.

We encourage enthusiastic individuals who are passionate about technology and customer satisfaction to apply and join our team in enhancing visitor experiences at the Solutions Bar in Livermore, California.