Job Overview:

We are seeking a dedicated individual to join our team as an integral part of ensuring premium suite services exceed guests' expectations in Visalia, California. As the primary contact for catering requests, reservations, and client services, this role plays a crucial role in delivering exceptional guest experiences.

Job Details:

The role involves maintaining high service standards, processing suite requests, analyzing feedback to enhance services, managing dining reservations, and collaborating with the sales and service team for effective communication and billing processes in Visalia, California.

Responsibilities:

• Ensure all premium suite services meet or exceed guest expectations.
• Handle catering requests, event setups, and menu preparations.
• Analyze client and operational feedback for service improvement.
• Manage dining reservations at Lexus and Yaamava Club.
• Process all accounts receivable and suite requests efficiently.

Requirements:

• Prior experience in guest services or hospitality industry.
• Strong communication and interpersonal skills.
• Ability to handle billing inquiries and resolve issues effectively.
• Attention to detail and strong organizational skills.

Benefits:

• Opportunity to work in a dynamic and customer-focused environment.
• Potential for growth and advancement within the company.
• Competitive salary and benefits package.

Other Details:

This role offers a unique opportunity to contribute to the success of our premium suite services while working closely with a dedicated team in Visalia, California. Join us in creating memorable guest experiences and shaping the future of hospitality.

We welcome passionate individuals with a commitment to excellence to apply for this rewarding position in Visalia, California. Take the next step in your career and be part of our exciting journey!