Job Overview:

The Guest Services Agent (GSA) plays a crucial role in creating a welcoming and professional atmosphere for all visitors. Located at the Front Desk, the GSA is the initial point of contact for individuals in Woodbridge, Virginia.

Job Details:

The GSA welcomes visitors, directs them to appointments, and assists them during their visit. They provide high-level customer support, manage office space reservations, coordinate luggage services, and ensure office cleanliness.

Responsibilities:

• Provide exceptional internal and external customer support
• Greet visitors warmly and guide them throughout the office
• Coordinate luggage services and manage space reservations
• Maintain office cleanliness and assist with basic repairs
• Handle access badge process and general travel support

Requirements:

• Hospitality-oriented with a commitment to service excellence
• Ability to work well under pressure and prioritize tasks
• Strong communication and basic computer skills
• Dependable, detail-oriented, and professional mindset
• 2-3 years' experience in client service or reception roles

Benefits:

• Opportunity to deliver exceptional service
• Professional growth and development
• Positive and collaborative work environment

Other Details:

The GSA role in Woodbridge, Virginia offers a dynamic environment where hospitality, professionalism, and communication skills are key. Join our team and be part of creating memorable experiences for all visitors.