Job Overview:

As an Operations Manager, you play a crucial role in overseeing the support services operations of the department. You will ensure the highest level of service, coordinating tasks, and serving as a liaison between administration and unit departments.

Job Details:

Responsibilities include establishing work standards, planning staffing schedules, assisting in hiring and training, conducting inspections, and coordinating outside services to meet operational needs.

Responsibilities:

• Establish and review standards and work procedures.
• Plan work and staffing schedules to ensure adequate services.
• Assist in hiring and training new associates.
• Conduct regular inspections and make recommendations.
• Coordinate outside services for facility maintenance.

Requirements:

• 4 years of support services experience.
• 1 year of supervisory experience in a customer service role.
• Effective written and oral communication skills.
• Ability to multitask and prioritize tasks.
• Proficiency in MS Office products and computer skills.

Benefits:

• Competitive salary and benefits package.
• Opportunity for career growth and development.
• Positive work environment with a focus on teamwork.

Other Details:

This position requires flexibility, leadership qualities, and a strong understanding of contract administration and office procedures. A bachelor's degree is preferred for this role.

Join our team in Madison, Wisconsin to make a difference and drive operational excellence in our department. We look forward to welcoming dedicated professionals like you to our dynamic team.