Job Overview:

Join our team as the System Patient Experience Manager and make a difference in the healthcare industry. Provide exceptional customer service and patient care within a local hospital system.

Job Details:

As the System Patient Experience Manager, you will coordinate activities to ensure patients have positive experiences and interactions throughout their hospital stay.

Responsibilities:

• Interact with patients, caregivers, and executive leadership
• Administer client and customer surveys
• Develop patient satisfaction action plans
• Ensure compliance with regulatory agencies
• Participate in hospital committees

Requirements:

• HS diploma/GED or equivalent
• Hospitality or healthcare experience
• Travel ability
• 3+ years of customer service experience
• Coaching and training skills
• Data analysis and communication skills

Benefits:

• Opportunity to impact patient care in Far Rockaway, New York
• Professional development and training programs
• Competitive salary and benefits package

Other Details:

Join a dynamic team focused on improving patient experiences in the healthcare industry. Our collaborative environment values your contributions to patient care.

We invite passionate individuals to apply for this rewarding role and be part of our commitment to excellence in Far Rockaway, New York.