Job Overview:

The Lobby Ambassador role is crucial in creating a positive and inviting environment for all visitors. As the first point of contact in the Lobby, this position plays a key role in ensuring a warm and professional welcome to all individuals.

Job Details:

The Lobby Ambassador is responsible for greeting guests, directing them to their destinations, providing assistance during their stay, and engaging with clients, guests, vendors, and employees in a friendly manner.

Responsibilities:

• Ensure a welcoming atmosphere in the Lobby.
• Greet and assist visitors with enthusiasm.
• Answer phones professionally and handle inquiries.
• Register guest activities and assist with visitor processing.
• Act as a resource for information and wayfinding within the building.

Requirements:

• Demonstrated hospitality mindset.
• Ability to multitask and work in a public-facing role.
• Excellent communication skills.
• Basic computer proficiency.
• High school diploma; some college preferred.

Benefits:

• Opportunity to deliver exceptional service.
• Enhanced communication and hospitality skills.
• Professional growth and development.

Other Details:

The Lobby Ambassador role requires flexibility, a professional demeanor, and a commitment to service excellence. Applicants should be prepared to handle various tasks and maintain a welcoming environment at all times.

We welcome individuals who are passionate about hospitality and client service to apply for this rewarding position in Newark, Delaware.