Job Overview:

The Senior Technical Services Specialist plays a vital role in providing computing services and support to associates, including VIP and executive level personnel, at their respective locations. This position serves as a liaison between users and the IT department, ensuring smooth technical operations and project execution.

Job Details:

The Senior Technical Services Specialist is responsible for on-site support and maintenance, serving as a subject matter expert for IT issues, and assisting with technology training for VIP associates. This position requires in-office presence 3 days a week, with flexibility based on business needs.

Responsibilities:

• Provide essential computing services and support to associates in Saint Johns, Florida.
• Serve as a point of escalation for IT issues and troubleshoot various devices and applications.
• Offer technology training and assistance to VIP associates.
• Support office video conferences, audio-visual setups, and network infrastructure in Saint Johns.
• Collaborate with IT and business teams to enhance processes and applications in Florida.

Requirements:

• Expertise in Microsoft Windows, Office, Apple OS, and popular browsers.
• Proficiency in networking, Active Directory, Exchange, and mobile device management.
• Strong interpersonal and communication skills.
• Ability to adapt to fast-paced environments and convey technical concepts effectively.

Benefits:

• Opportunity to work with a diverse team in a dynamic environment.
• Continuous learning and career development prospects.
• Competitive compensation and benefits package.

Other Details:

The Senior Technical Services Specialist role requires a collaborative mindset, effective communication skills, and the ability to troubleshoot technical issues efficiently to ensure operational excellence.

We encourage passionate individuals with a knack for problem-solving and a desire to contribute to a team-oriented environment to apply for this rewarding opportunity.