Job Overview: Join our team as a Support Operations Technician in Houston, Texas! This part-time or contract role involves providing technical support to our customers and ensuring smooth operations.

Job Details: As a Support Operations Technician, you will be responsible for troubleshooting technical issues, assisting customers with software installations, and maintaining accurate records of support requests.

Responsibilities:

• Provide timely and effective technical support to customers.
• Troubleshoot software and hardware issues.
• Document and track customer issues and resolutions.
• Assist in software installations and updates.
• Collaborate with the team to improve support processes.

Requirements:

• Strong problem-solving skills.
• Excellent communication abilities.
• Experience in technical support or IT helpdesk.
• Knowledge of software installation processes.

Benefits:

• Flexible working hours.
• Opportunity to develop technical skills.
• Collaborative work environment.

Other Details: This position in Houston, Texas offers a great opportunity to gain experience in technical support and contribute to our team's success. We welcome applicants who are passionate about technology and customer service.

We look forward to receiving your application and having you join our team in Houston, Texas!