Job Overview:

We are seeking a Solutions Bar Advisor in **Mentor**, **Ohio** who will be the primary point of contact for providing technical support to both internal and external customers. This role involves assisting guests with their technology needs, ensuring a seamless experience.

Job Details:

The Solutions Bar Advisor will greet and assist clients and employees, provide technology support, restock supplies, and maintain a high level of customer service at all times.

Responsibilities:

• Provide high-level customer support
• Greet guests and employees with a welcoming attitude
• Assist with technology needs in meeting rooms and office spaces
• Restock supplies at the Solutions Bar
• Coordinate basic office equipment repair and maintenance
• Communicate effectively with all departments
• Conduct opening and closing walkthroughs as needed

Requirements:

• 2 years of experience in a Technical Support role or equivalent education
• Knowledge of iOS, Smartphone, Tablet, PC, and Mac systems
• Excellent communication skills
• Punctual, dependable, and detail-oriented
• Ability to prioritize tasks and work under pressure
• Intermediate computer skills

Benefits:

• Opportunities for skill development
• Collaborative work environment
• Competitive compensation package

Other Details:

This role requires a genuine sense of hospitality, strong communication skills, and the ability to deliver exceptional customer service at all times. The ideal candidate will be detail-oriented, reliable, and eager to learn.

If you are looking to join a dynamic team in **Mentor**, **Ohio** and have a passion for providing technical support, we encourage you to apply and be part of our dedicated team! Your contributions will make a difference in ensuring a smooth experience for our valued guests.